Supporting over 50,000 students and 5,000 staff members, spread over two campuses, Sheffield Hallam’s IT department manages this complex network with ENA. Not only do they manage this physical University, they also provide IT services for their University’s digital environment to meet their online learning needs 24/7.
Always-on University IT Services are powered by ENA’s proactive monitoring reducing the risk of downtime and providing the best end-user experiences for their students and staff, wherever they may be—off campus or on campus. According to Richard Lester, one of the network engineers at SHU, “ENA gives us visibility to see if we have any outages that need to be looked at immediately and we gather historical data to see which devices and how often devices are performing erratically.” These analytics provide actionable data to ensure outstanding service performance.
Keeping up with new IT technologies is vital for a university to enable the best end-user experience for their students and staff. ENA equips SHU’s IT department to roll out new IT services with zero impact on the University’s network performance. “ENA has been valuable in helping us expand our network with new device build outs and services minimizing the risk of poor performance. This ensures our constituents are not adversely impacted as we add new technologies and services such as VoIP,” states Lester “It’s very rewarding to work with Sheffield Hallam University. They join other higher education Entuity customers such as the University of Minnesota who need to connect tens of thousands of students, faculty and administration often across many locations. ENA’s extensibility, ease-of-use, and flexibility are a perfect fit for these rapidly changing and demanding campus environments,” states Stephen Woodard, President and CEO, of Entuity. To learn more about Sheffield Hallam’s implementation of ENA, read their customer story here. https://28j4hc23gg8m166m6828ik29-wpengine.netdna-ssl.com/wp-content/uploads/2019/03/SHU-Entuity-Case-Study-3-11-19-final-2.pdf.
About Sheffield Hallam University
Sheffield Hallam is one of the largest universities in the UK, with over 55,000 students and staff. SHU consists of two campuses and offers a variety of courses from health, social care, and education; to business, engineering, biological sciences, art and design. The University is steeped in tradition and also has a futuristic outlook in preparing students for successful and rewarding careers upon graduation.
Entuity Network Analytics provides network intelligence you can trust for faster insight, proactive monitoring and efficient management of today’s most complex networks. Designed for enterprises and MSPs, our enterprise-ready analytics support the digital workplace by simplifying network performance monitoring ensuring that the network delivers great end-user experiences. ENA easily integrates with major frameworks. Entuity’s technical support and services teams are frequently praised for their rapid response, networking expertise and involvement in special engagements. Founded in 1997 by two senior-level IT executives from the financial industry, Entuity is headquartered in London with US operations in Boston. For more information, visit entuity.com.
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