Former Dell EMC executive will be responsible for operational oversight of the company’s predictive, remote monitoring service solution
CLEVELAND, OH, September 10, 2019– Park Place Technologies , the global leader in third-party maintenance for data center hardware, today announced Kathie Lyons has joined the company as Executive Vice President and General Manager of ParkView™, filling a new role overseeing the company’s rapidly growing strategic business unit that is focused on data center software and hosted automated monitoring services. As GM for ParkView™, Kathie will be responsible for building and executing on the ParkView™ roadmap, which includes innovating beyond hardware monitoring to deliver an all encompassing Data Center monitoring service via a single pane of glass.
Lyons brings over 25 years of experience in operational leadership, customer-centric execution, and implementing enterprise systems worldwide. During her time as Vice President of Enterprise Programs and National Security at EMC, she led the performance optimization of global programs and systems, R&D configuration, and national security compliance, policy and processes.
“Kathie joins Park Place during an exciting phase of company-wide growth and brings a wealth of experience and technical acumen,” said Chris Adams, President and CEO of Park Place Technologies. “Kathie’s new role was created as we continue to invest in the development of Parkview™. Kathie will be instrumental in ushering ParkView™ into its next phase of innovation as it continues to be a value driver for our business.”
“I am thrilled to join a team that embodies a constant commitment to evolution,” said Lyons, newly appointed Executive Vice President and General Manager of ParkView™, Park Place Technologies. “Park Place is truly pioneering a new industry standard in customer response with ParkView™. I look forward to leading the team in helping global customers reach unprecedented levels of continuous uptime.”
ParkView™ is a secure, hosted monitoring service that proactively identifies component failures and probable cause across a single pane of glass. ParkView™ delivers an automated service for customers with near-term plans to extend beyond the hardware layer into software to include both operating systems and virtual servers. Since launching in 2018, more than 1,000 customers globally have benefitted from the automated ticket creation and reduced downtime the platform provides.
About Park Place Technologies
Founded in 1991, Park Place Technologies provides a post-warranty alternative to storage, server and networking hardware maintenance for IT data centers. With 24/7 access to a global contact center, support from the industry’s most advanced engineers and a wide array of industry leading and award-winning services such as ParkViewTM, Park Place Technologies empowers its customers to improve operational speed and maximize uptime. With more than 16,000 customers, including service of all tier-one OEM equipment, Park Place Technologies’ services are spread across 55,000 data centers in more than 140 countries. For more information, please visit www.parkplacetechnologies.com
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