I just came back from a review meeting with one of our newer customers (a leading European organisation in the leisure industry). It was great to hear all the positive feedback … all of which form the foundation to Entuity’s success – consolidation, ease of use, providing instant value, backed up by an experienced services and support team, a product management team that listen to their customers and of course a product that just works!!
- Prior to Entuity the customer was using a multitude of tools
- Entuity was installed by the customer and monitoring out of the box within hours
- Within 2 weeks ensured monitoring of the network was ready for the highest revenue generating month of the companies calendar
- The customer complemented the response and quality of the Entuity support team
- Customer had a number of feature requests – all of which I answered “YES!! – we can do that already”…
- Oh and I must mention the P1 (Priority 1) incident that happened during our meeting. This meant the loss of one of their data centres – guess which solution raised this first? Entuity, of course!!