Network Monitoring for

Service Providers

  Network outage costs are estimated at $5600 a minute. An outage of just one hour would cost a business $300,000  

Gartner

Increase Revenue

Enhance your offering by providing new services and benefits to your customers, moving you ahead of your competition.

Proactive Troubleshooting

Evolve your fix model from reactive to proactive, and even predict problems before they happen.

Immense Configurability

Personalize the experience for your customers by giving them as much – or as a little – as they want

Network Monitoring for service providers

You don’t want your customer to be your early-warning system

Customers now demand better user experiences, and you have to figure out how you keep delivering to this increasing demand by using many of the same technologies you’ve always used. Which means you have to be smarter about the way you use them. You have to combine technologies, make them work together.

Entuity Network Analytics delivers complete visibility of all of your customer networks in a single pane of glass. At a glance, you can see every customer service status, device status and outstanding incidents. And then you can drill down into the individual network components that will help you quickly and efficiently remediate network issues.

Network monitoring for service providers

  Midsize to large companies generally experience five minutes of downtime every month. What is the cost annually? About $1 million for midsize firms and $60 million a year for large enterprises.

IHS Report

network performance monitoring

High network availability is your goal. But when needed, fix fast.

Keeping the network running and reducing mean time to repair (MTTR) is business critical. Every minute of network downtime is contributing to lost revenue. Your customers rely on you to maintain network performance, and the primary indicator of performance is high availability of network resources.

However, should the network fail, your customers need you to get it back up and running as quickly as possible. Whether it’s through detailed historical and real-time insights, so you can drill down into the root cause of an issue, or through predictive trending to stop it happening in the first place – Entuity gives you the tools to get there faster.

network performance monitoring

Case Study

  Entuity enables us to take a proactive stance with our customers by stating, we see this happening, and this is what we need to do to keep it from causing you problems  

Darvey Lavender
Director of Client Services, Buchanan Technologies

advanced customization

Show your customers as much, or as little, as they want to see

Your customers have different needs, and often want to see different things. One customer may want a detailed dashboard showing various network metrics, while another may want a simple, high-level snapshot of the health of the network. You should have the power to offer your customers a flexible solution that caters for all needs. With Entuity Network Analytics, you can:

Stay on top of SLAs by managing all customer networks through a single pane of glass.

 

Fully customize user and client privileges through granular, role-based access controls.

 

Improve operational efficiency, and cut capital equipment costs and server numbers through powerful multi-tenancy.

 

Reduce operational overhead and staffing expenses by harnessing automation to maintain customer service.

 

Case Study

  Entuity is routinely finding and managing things like Cisco Nexus FEC modules and automatically opening tickets on problems. Now we can address these types of issues before they cause an outage – it is even better than a faster resolution. It is true proactive outage prevention.  

Sean O’Brien
Senior Manager – Enterprise Solutions for Monitoring, Ensono