Boston, MA USA and London, UK – January 29, 2019
Entuity®, the definitive source of network analytics, announced today mStart, a leading MSP for the Adriatic Region and part of the Agrokor Group, has chosen and successfully implemented Entuity Network Analytics (ENA). With ENA, mStart can better assist their customers in delivering innovation, value, and outstanding end-user experiences. Serving a variety of sectors such as agriculture, manufacturing, retail, wholesale and distribution, mStart is making today’s digital transformation a reality. Leveraging ENA and its sophisticated MSP feature set, mStart is onboarding new customers more efficiently and quickly. Creating customized services helps mStart clients better understand their network and service performance. “Our expanding client base expects an outstanding end-user experience for both their own IT department as well as their actual end-users,” said Kristijan Sić, Head of the network department at mStart. “Using ENA our IT team is able to offer IT expertise and guidance to clients along with valuable network analytics and innovation. It’s so simple to configure customized dashboards for each client so they can see the analytics that are important to them. The ability to understand and support our customers’ unique needs is what drove us
to select ENA.”
The evolving role of MSPs includes keeping customers up to date on new IT technologies, consulting, and advances in network management. ENA is consistently updated to reflect changing MSP environments such as supporting new technologies, cloud support, multitenancy, flow, and new features. In addition to its sophisticated technology, mStart chose ENA to consolidate their multiple, unintegrated network tools. Key data could not be shared from one product to another, there were multiple databases and overall inefficiencies that made managing networks time consuming and manual task based. ENA is an all-in-one, automated solution that shares data from all functionalities and is also easily integrated into 3rd party software for an even wider management platform. “We are happy to partner with mStart in their MSP business expansion plans. By adopting ENA, mStart now offers more personalized service management for each client and their own IT team has an integrated toolset for operational efficiency,” states Stephen Woodard, President, and CEO of Entuity. “Having an accurate view of each customer’s network, and the analytics to manage the services equips mStart with a solid MSP management strategy for their continued growth.”
To learn more about mStart’s implementation of ENA, read their customer story here.
mStart is a business-IT company specializing in the optimization of business processes and information technologies. Over 340 mStart professionals, with extensive knowledge and experience in the latest IT technologies, are a trusted resource to their customers. Completely independent of vendors, mStart has key partnerships and certifications with leading global companies allowing the company to always propose the best solutions for each customer that meet their specific business needs. Supporting the Adria region, the company has deep experience with agriculture, manufacturing, retail, wholesale, distribution, e-commerce, payment transactions, service organizations and more.
For more information, visit: http://mstart.hr/en/about-us/
Entuity Network Analytics provides network intelligence you can trust for faster insight, proactive monitoring and efficient management of today’s most complex networks. Designed for enterprises and MSPs, our enterprise-ready analytics support the digital workplace by simplifying network performance monitoring ensuring that the network delivers great end-user experiences. ENA easily integrates with major frameworks. Entuity’s technical support and services teams are frequently praised for their rapid response, networking expertise and involvement in special engagements. Founded in 1997 by two senior-level IT executives from the financial industry, Entuity is headquartered in London with US operations in Boston. For more information, visit entuity.com.
Entuity is a registered trademark of Entuity, Ltd. and names mentioned herein are the property of their respective owners.