Entuity Service Level Management: Branch Office Service Model

TT 5Our prior Tech Tip on Entuity Service Level Management focused on MSPs. This week, we provide a tip on using Entuity’s Branch Office Service Model.

Tech Tip 5

Entuity Services includes a Branch Office service definition for monitoring various components (such as routers) and subservices (e.g., connectivity and SLAs) related to the operation of a remote office. Once you set up a service definition for your various remote offices, you can use the Entuity Insight Center to open the Multiple Branch Offices perspective. This perspective gives you a birds eye view of your remote office operations, providing a high level status of various aspect of branch office connectivity (e.g., availability and latency), as well as device reachability and SLA quality. As always, you can quickly drill down into any Branch Office Service from the perspective for more details.

Entuity Multiple Branch Office Perspective

Entuity’s Multiple Branch Office Perspective provides a bird’s eye view of service quality across multiple locations.

Entuity Branch Office Perspective

The Multiple Branch Office Perspective lets you easily drill down for more details about particular locations.

Not Familiar with Entuity Services?

One of the ways Entuity brings business focus to network management is through its service level management feature, “Entuity Services.” This feature lets you model network resources that you manage through Entuity into the business services that they deliver. For example, you could create an Entuity service for an important business application by grouping a collection of components that service depends on such as devices, ports, interfaces, WAN links, and more. This elevates monitoring from an individual component basis, to a higher-level business perspective. Operational anomalies, alerts or outages of any underlying components are visualized against the services, for insight into business impact. To learn more about Entuity Services, see the following videos:

Go to Tech Tip 1.


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