Quality, Not Quantity!
The Entuity: Out of the Box blog series highlights the efforts, insights, and stories from actual Entuity employees. This week, we interview Matt Tong, our Professional Services Engineer, who talks of his days as a sportsman, why quality reporting trumps quantitative reporting, and how Matthew McConaughey inspired him to learn about the Cosmos.
What types of movies do you enjoy the most?
I enjoy movies that ignite wonder and the will to learn within me. Anything that is historically accurate or scientifically interesting usually sends me off on a reading frenzy. Most recently was Interstellar, where earth is nearing on becoming uninhabitable, a team of explorers travel beyond our solar system to find an alternative home for the human race. Albeit a hypothetical plot, the film took great care in keeping as true to science as possible. There is one scene where they land on a potential planet, but due to it being so close to a black hole the time dilation causes every hour they spend there to correspond to 7 years back on earth.
Thanks to this film highlighting this phenomenon to me, I was hungry to learn more about physics and cosmology.
What was the first job you’ve ever had?
My very first job was in a local fish and chip shop at a young age. To those reading who don’t live in England, you may be aware that fish and chips are one of our signature takeaway fast foods.
I used to come home from a work with my wages and a considerable amount in leftover food. My parents would count on me bringing dinner home for the whole family!
What is your favorite part of Entuity?
I love the custom report builder… It is so rewarding when I’m able to show a customer how they can build a report – that with other products would not be possible, or would involve heavy Professional services. I take pleasure in teaching people how to help themselves, so this feature really shines to me personally.
Techies love being able to produce something that impresses others with minimal effort – just don’t tell your colleagues how easy it was!
Tell us about a hobby or passion of yours.
I’m a sportsman. There aren’t many sports that I haven’t tried my hand at over the years. In my teenage years I was mainly an athlete, boasting medals and records such as UK champion for sprint hurdles and Pentathlon (Hurdles, long jump, shot put, high jump, 800m) and podium places for long jump and shot-put at national meets to name a few. I was a multi-eventer, on my way to becoming a decathlete, but injuries inevitably struck me down and threw me off course. I concentrated my efforts on rowing through most of university; I rowed in a coxed 8 for several grueling events.
Nowadays, my schedule only allows for some social golf and recreational road cycling – but I haven’t lost my competitive edge.
What’s your favorite tech tip for network managers?
In the realm of alerting, more is rarely better!
Part of my job is helping new customers realize the benefits of Entuity, the enterprise class solution that they have just procured. Many of our customers have come to us because they have tried their best to care for and take care of a lesser tool and have finally realized that they are seeing little to no gain for their efforts.
Most Network Managers usually have to put up with emails coming in faster than they can read, about potential problems on the network. Thanks to the lack of intelligence of some network monitoring tools a large percentage of these notifications do not even deserve a glance.
With Entuity in place, customers are happy to have their inbox back and in receipt of alerts that direct them to the exact problem and cause of the issue. Our Root cause analysis helps them direct their attention right to the problem device. Our Event Management system helps them enrich the events they do want to see, so that they can extract the most value from them, and supress and/or de-duplicate the events they do not want to see.
Quality, not quantity!