Entuity Service Level Management: Monitoring from a Business Perspective

TT 1This is the first in a five-part series of Tech Tips on Entuity Services, one of many Entuity features that lets you monitor the network from a business perspective. Whether you’re a customer currently using Entuity Services or not, check back each week for the latest tip to learn more about how this feature can help you. Entuity Services allow you to elevate monitoring from an individual component basis to a higher-level business perspective.

Tech Tip 1

Entuity Services is one of the ways Entuity brings a business focus to Network Management. This feature lets you model network resources that you manage through Entuity into the business services that they deliver. For example, you could create a service for an important business application by grouping a collection of components that service depends on such as devices, ports, interfaces, WAN links, and more. You can also dive deeper and monitor things like fans, power supplies, and temperature sensors by service. This lets you see in aggregate where certain problems are happening, for example by geographical region, office, or device type. You can even monitor subcomponents associated with multiple devices if those devices are managed by different Entuity servers.

Entuity Network Management Service Summary Dashboard

Entuity’s Service Summary dashboard provides an overview of the state of top-level services.

Operational anomalies, alerts or outages of any underlying components are visualized against the services, for insight into business impact. And while it’s possible to use Entuity’s advance Event Management System to individually monitor the status of these subcomponents, collecting them into a service pushes monitoring up the stack so that you manage the network from a business point of view.

Service using At Least operator

The Entuity Services feature provides logical operators (And, Or, At Least) that let you define how Entuity should report on the state of a service. In the example above, the At Least operator is used for a service that can be delivered with a defined number of the service components but will fail once that threshold is crossed.


Learn more about Entuity Services from these videos:

Go to Tech Tip 2.


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